Capturing REA and Domain Enquiries

Updated 15 June 2026

Every enquiry from realestate.com.au and Domain lands in Salesforce as a record the moment a buyer hits send — no inbox forwarding, no copy-paste.

Instant capture

Listing enquiries, buyer and seller leads, and inspection requests all arrive as Salesforce records, timestamped and ready to action.

Smart agent routing

Set rules to assign each enquiry to the right agent — by listing, suburb or office. The lead reaches the person who can act on it without a manager triaging the inbox.

Listing references

Each enquiry carries its listing reference, so an agent can open the exact property the buyer asked about without searching.

Source attribution

Every lead records whether it came from REA or Domain, so you can see which portal is driving enquiries and report on it.

Tip

Build a simple Salesforce report grouped by source to compare REA and Domain performance month to month.

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